At Dune Marshal (“we”, “our”, “us”), accessible from https://dunemarshal.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website, purchase our products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue using our website.
Information We Collect
When you visit or use dunemarshal.com, we may collect the following types of information:
Personal Information
We may collect personal details including:
- Full Name
- Email Address
- Mobile Number
- Shipping & Billing Address
- City, State & PIN Code
- Payment Information (processed securely through trusted payment gateways)
- Order History
- Account Login Information (if applicable)
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Website
- Cookies and Similar Technologies
How We Use Your Information
Your information helps us provide a better shopping experience and improve our services.
We may use your information to:
- Process and deliver your orders
- Verify payments and prevent fraudulent transactions
- Provide customer support
- Send order confirmations and shipping updates
- Respond to your enquiries
- Improve our website and shopping experience
- Recommend products based on your interests
- Inform you about new collections, exclusive offers, and promotions (only if you have opted in)
- Comply with legal and regulatory requirements
Payment Security
Dune Marshal does not store your debit card, credit card, UPI PIN, or banking credentials on our servers.
All online payments are processed through trusted and secure third-party payment gateways that use industry-standard encryption technologies to protect your financial information.
Sharing of Information
We respect your privacy and never sell your personal information.
Your information may only be shared with trusted third parties when necessary, including:
- Courier & Logistics Partners
- Payment Gateway Providers
- Technology & Hosting Service Providers
- Customer Support Providers
- Government or Legal Authorities when required by applicable law
These partners receive only the information necessary to perform their services.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep your shopping cart active
- Analyse website traffic
- Improve website performance
- Deliver a personalised shopping experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.
Although we strive to use commercially acceptable methods to safeguard your data, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain transaction records
- Comply with applicable legal, tax, and accounting obligations
- Resolve disputes and enforce our policies
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Request deletion of your personal data
- Withdraw marketing consent at any time
To exercise these rights, please contact us using the details provided below.
Marketing Communications
If you subscribe to our newsletter or promotional updates, we may occasionally send you information about:
- New arrivals
- Exclusive collections
- Seasonal offers
- Discount campaigns
- Product launches
You may unsubscribe from marketing emails at any time using the unsubscribe link provided in our emails.
Third-Party Links
Our website may contain links to third-party websites. Dune Marshal is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing your information.
Children’s Privacy
Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
Dune Marshal reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Dune Marshal
Website: https://dunemarshal.com
Email: support@dunemarshal.com
Your Consent
By accessing or using https://dunemarshal.com, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein.